Client Services
The Scope
Since 2001, Paramount Recovery Systems has serviced numerous clients across multiple sectors of the collection industry. From ER Physician charges to unpaid personal loans, we have the tools and experience to assist in formulating an operation plan suitable for your portfolio. Our office personnel are eager to guide your customers to resolving their financial obligations with a compassionate approach, all the while adhering to applicable regulatory guidelines concerning collections and Patient Health Information.
While healthcare recovery solutions is deeply rooted in the rich history of our company, we’ve adopted and formulated custom collection strategies applicable to a vast variety of verticals. Starting with proprietary scoring models, sophisticated calling methods, and strategic follow-up, we are able to generate successful campaigns that open doors to valuable revenue.
Primary Services
Extended Business Office/Early-Out
Our Extended Business Office (Early Out) solution is a seamless and transparent approach to accelerate payments to your facility while at the same time REDUCING the time and effort you spend chasing late payers.
Third Party Collections
Whether we are the first stop, or the last, Paramount Recovery Systems has the flexibility and staff to accommodate your needs and assist in the collection of your bad debt accounts.
Client Care
It should come as no surprise when we say that our clients are the most important piece of our operation. That’s why we take great strides to ensure transparency and maintain clear lines of communication.
Operations
Our Operations personnel are cross-trained in collection procedures, back-office operations, and most importantly— customer service. With the ability to build an array of custom reports, each team member utilizes their knowledge and unique skillset to assist in the daily functions of our company and the present needs of our clients.
Sales Team
Our sales team consists of key personnel who understand and empathize with the needs of our clients. Equipped with decades of experience in the collection industry, they have the knowledge to assist in reducing your bottom line and increasing revenue. Allow our trusted representatives to develop a custom strategy best suited for your portfolios and they will stay with you from the first handshake to the last penny collected.
Collection Module
We utilize one of the collection industry’s most sophisticated software systems, CollectOne from CDS Software. This platform allows us the capability to offer tools including, but not limited to: electronic file processing, integrated calling methodology, secure data storage and back-up, custom remittance configurations, payment plan monitoring, and portfolio batch tracking.
Value Added Services
Continued education is vital in our industry, and we believe in sharing our collective knowledge with our clients. We offer a Point of Service training course for your front office staff wherein our instructor teaches vital information and techniques for collecting payments in-house and reducing AR. In addition, we are readily available for consultation concerning best practices, collection procedures and AR Cycle management.